Privacy Policy

Your Data Protection and Privacy Rights

Last Updated: March 15, 2025

Introduction and Overview

Profile-Device ("we," "us," or "our") operates the budget reporting platform at profile-device.com. We take your privacy seriously and believe you should understand how we collect, use, and protect your personal information.

This privacy policy applies to all users of our financial reporting services in the Philippines and internationally. By using our platform, you agree to the collection and use of information in accordance with this policy and applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).

What Makes Our Privacy Approach Different

We built our platform with privacy-by-design principles. Your financial data stays encrypted, we minimize data collection to only what's necessary for budget reporting, and you maintain control over your information at all times.

Information We Collect

We collect several types of information to provide and improve our budget reporting services:

  • Account Information: Name, email address, phone number, and encrypted password when you create an account
  • Financial Data: Budget categories, expense records, income sources, and financial goals you enter into our platform
  • Usage Information: How you interact with our platform, features used, and time spent on different sections
  • Device Information: Browser type, operating system, IP address, and device identifiers for security purposes
  • Communication Data: Messages you send to our support team and feedback you provide

We do not collect sensitive personal information such as government ID numbers, full bank account details, or credit card information beyond what's necessary for subscription payments processed by our secure payment providers.

How We Use Your Information

Your information serves specific purposes related to providing quality budget reporting services:

  • Generate personalized budget reports and financial insights based on your data
  • Provide customer support and respond to your inquiries
  • Improve our platform functionality and develop new features
  • Send important account notifications and service updates
  • Ensure platform security and prevent unauthorized access
  • Comply with Philippine legal requirements and tax regulations

We analyze usage patterns to understand which features help users most effectively manage their budgets. This helps us prioritize development efforts on tools that genuinely improve financial planning outcomes.

Marketing Communications

We may send educational content about budget management and platform updates. You can unsubscribe from marketing emails at any time while continuing to receive essential account notifications.

Data Sharing and Third Parties

We maintain strict controls over when and how your information is shared:

  • Service Providers: Trusted partners who help operate our platform, including cloud hosting, payment processing, and email services
  • Legal Requirements: When required by Philippine courts, regulatory agencies, or law enforcement with proper legal documentation
  • Business Transfers: In the event of a merger or acquisition, with advance notice and continued privacy protection
  • Your Consent: When you explicitly authorize sharing for specific purposes

We never sell your personal information to advertisers, marketing companies, or data brokers. Your financial data remains confidential and is not shared for commercial purposes outside of providing our budget reporting services.

Third-party service providers must meet our security standards and are contractually bound to protect your information according to this privacy policy and applicable data protection laws.

Your Privacy Rights

Under Philippine data protection law and our commitment to privacy, you have comprehensive rights regarding your personal information:

Access Your Data

Request a complete copy of all personal information we have about you, including how it's being used and who it's shared with.

Correct Inaccuracies

Update or correct any incorrect personal information in your account at any time through your dashboard or by contacting us.

Delete Your Account

Request complete deletion of your account and all associated data, with some exceptions for legal compliance requirements.

Data Portability

Download your financial data in a standard format to transfer to another budgeting platform if you choose to leave our service.

Restrict Processing

Limit how we use your information in certain circumstances while maintaining your account access.

Withdraw Consent

Revoke permission for optional data uses like marketing communications while continuing to use our core services.

To exercise these rights, contact our privacy team using the information below. We respond to most requests within seven business days and provide detailed explanations of any limitations based on legal requirements.

Data Security and Protection

Protecting your financial information requires multiple layers of security measures:

  • Encryption: All data is encrypted in transit and at rest using industry-standard AES-256 encryption
  • Access Controls: Strict employee access policies with regular security training and background checks
  • Infrastructure Security: Secure cloud hosting with regular penetration testing and vulnerability assessments
  • Monitoring: 24/7 system monitoring for suspicious activity and automated threat detection
  • Regular Backups: Encrypted data backups stored in geographically separate locations

Incident Response

In the unlikely event of a data breach, we will notify affected users within 72 hours and provide detailed information about what happened, what data was involved, and steps we're taking to prevent future incidents.

While we implement comprehensive security measures, no system is completely immune to threats. We recommend using strong, unique passwords and enabling two-factor authentication on your account for additional protection.

International Data Transfers

Our primary servers are located in secure data centers that may be outside the Philippines. When we transfer your data internationally, we ensure adequate protection through:

  • Contracts with service providers that include strong data protection clauses
  • Compliance with international data transfer regulations
  • Regular audits of our international partners' security practices
  • Encryption of all data during transfer and storage

We carefully select hosting and service providers based on their security certifications, data protection practices, and compliance with international privacy standards. Your data receives the same level of protection regardless of where it's physically stored.

Data Retention and Deletion

We retain your information only as long as necessary to provide services and comply with legal obligations:

  • Active Accounts: Data is retained while your account remains active and for reasonable periods of inactivity
  • Deleted Accounts: Most data is permanently deleted within 30 days of account closure
  • Legal Requirements: Some records may be retained longer to comply with Philippine tax and financial regulations
  • Backup Systems: Data in encrypted backups is automatically purged according to our retention schedule

When you delete specific budget entries or financial records, they're immediately removed from active systems and permanently deleted from backups within 90 days. We maintain detailed logs of data deletion activities for audit purposes.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic platform functionality, security, and maintaining your login session
  • Preference Cookies: Remember your dashboard settings, display preferences, and language choices
  • Analytics Cookies: Help us understand how users interact with features to improve the platform

You can manage cookie preferences through your browser settings, though disabling essential cookies may limit platform functionality. We do not use cookies for advertising or cross-site tracking purposes.

Children's Privacy

Our budget reporting platform is designed for adults managing their finances. We do not knowingly collect personal information from children under 18 years of age without parental consent.

If you believe a child has provided personal information to us without proper parental consent, please contact us immediately so we can remove that information from our systems.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will:

  • Email all users about important changes at least 30 days before they take effect
  • Update the "Last Updated" date at the top of this policy
  • Provide a summary of key changes in your account dashboard
  • Give you the opportunity to review changes before they apply to your account

Continued use of our platform after changes take effect indicates acceptance of the updated privacy policy. If you disagree with changes, you can delete your account before they become effective.

Privacy Questions and Requests

Email: contact@profile-device.com

Phone: +639172447359

Address: 96 De Leon St, Iloilo City Proper
Iloilo City, 5000 Iloilo, Philippines

Response Time: We respond to privacy requests within 7 business days